Minh Do is an experienced project management consultant currently leading the Tech Enablement Stream for AU Transformation at Australian Unity since March 2023. Previously, Minh served as a Senior Product Owner for Digital Commerce Experience at RMIT University, managing an extensive portfolio and delivering a leading user experience. Prior roles include significant leadership positions at The Goodyear Tire & Rubber Company as Head of Digital Customer Experience for ANZ and Director of Retail Contact Centre Operations. Minh has a history of driving major digital transformation projects, including the $20 million Program Cresco, and has received multiple awards for innovation and results. With a foundational education in Business Information Systems from Swinburne University, Minh brings over 15 years of expertise in digital strategies, customer experience, and agile project delivery across various industries.
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