Kirsty-Leigh Spencer

Kirsty-Leigh Spencer has extensive experience in customer service and business improvement, currently serving as the Customer Experience Improvement Squad Lead at Auto Trader UK since April 2013, following roles as Senior Business Improvement Specialist, Business Improvement Specialist, and Customer Service Advisor. Prior to Auto Trader UK, Kirsty-Leigh worked as a Customer Service Advisor at Argos from April 2012 to April 2013. Education includes a Level 5 Apprenticeship in Coaching from BPP (January 2022 - September 2023) and ongoing studies in Business Management at The Open University (2016 - 2018), with previous coursework in Business Studies at Liverpool John Moores University (2009 - 2011) and A Levels in Business Studies, English Language, and Sociology at St Peter and Paul Sixth Form (2007 - 2009).