Joffrey D. is currently the Head of Customer Services & Experiences at AUTO1 Group, where they focus on enhancing the customer journey to exceed expectations and strengthen brand reputation. They previously held various roles at Renault Retail Group and Renault Group, leading customer experience initiatives and managing sales performance. Joffrey has also contributed to marketing and event projects at AGCO Corporation and provided consulting services through CCI OISE. They graduated from EDHEC Business School and were recognized on the academic excellence list during their studies.
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