James Parsons is an accomplished professional in both the creative and IT industries, specializing in Communications, Digital Media, and Technical Support. They have held various roles, including Customer Success Manager at Autodesk, where they bridge Customer and Engineering teams while advocating for user needs. Prior experience includes positions at Concentrix, IBM, and Trade Me, focusing on quality coaching, technical support, and customer service. James earned a Bachelor's degree in Performing and Screen Arts from Unitec Institute of Technology, emphasizing their diverse background in both technical and creative fields.
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