Jasson Ji has accumulated extensive experience in customer service and management roles across multiple companies. At Allianz Worldwide Care, Jasson served as a Claims Officer managing claim adjudication and customer satisfaction. A position as Business Intelligence Manager at Autodesk involved leading a team of BI Developers and fostering productivity, while also working as a Client Services Manager overseeing a diverse team. Previous experience includes a Customer Success Coach role at Sage, where responsibilities included managing customer portfolios and implementation projects, and a leadership position at Symantec Ltd as Customer Care Team Lead, focusing on team management and customer care quality assurance. Jasson holds multiple educational qualifications, including a Bachelor’s Degree in Data Analytics and an Advanced Certificate in Networks & Software Systems.
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