Adelina M.

Adelina M. possesses extensive experience in customer success and account management across various industries. Currently serving as an Enterprise Customer Success Manager at AutogenAI since January 2025, Adelina previously excelled as a Senior Customer Success Manager at Speechmatics, where notable achievements included leading a critical team transition and achieving significant account growth. Prior roles at Ezra Coaching, Filtered, and etc.venues involved managing high-value client portfolios, enhancing onboarding experiences, and implementing retention strategies. Adelina's early career included positions in event planning and sales coordination, supported by a Bachelor of Arts in Hospitality with Events Management from University College Birmingham. Recognized with awards such as CSM of the Year 2023 and the "Care Deeply" award, Adelina demonstrates a strong commitment to fostering client relationships and driving strategic growth.