APCO Holdings, LLC
Romy Johanne Defay is a Technical Product Manager at Panduit, specializing in industrial electrical and network infrastructure solutions since October 2022. Previously, Romy served as a Technical Project Manager and Scrum Master at Johnson Controls, where roles included collaborating with stakeholders to translate business requirements into technology solutions for a $25M+ project. Prior experience also includes Project Manager at Office Depot, where Romy led initiatives to significantly reduce employee errors, and Project Specialist at Global Response, coordinating promotional materials for high-profile clients. Educational qualifications include a Master of Science in Information Technology from Nova Southeastern University, Lean Six Sigma Green Belt Certification from Florida Atlantic University, and a Bachelor of Applied Science in Logistics, Materials, and Supply Chain Management from Broward College, among others. Romy holds certifications in SAFe®6 POPM/SSM and CSM®.
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APCO Holdings, LLC
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APCO, established in 1984, is a leading marketer and administrator of extended vehicle service contracts, warranties, and other related products sold primarily by automobile dealers located throughout the United States. APCO has expanded its offerings over the last decade to include leading-edge training for dealership sales and finance teams. The company markets its products using the EasyCare, National Auto Care, and GWC brands, as well as other private label automobile manufacturer brands, through a network of independent agents and an internal salesforce that specialize in consulting with and servicing the automotive dealership markets. EasyCare and GWC Warranty are the only "Motor Trend Recommended Best Buy" brands in the automotive aftermarket. For further information about APCO, see www.easycare.com, www.nationalautocare.com, and www.gwcwarranty.com.