Ben Harwood's work experience includes roles in various companies. Ben started their career in 2005 as an Assistant Store Manager at EBGames, where they assisted with operational responsibilities and maintained high sales. Ben later became a Store Manager, responsible for managerial duties and achieving high sales metrics. In 2007, they joined InMotion Entertainment as a Store Manager and Product Sales Training Specialist. Ben worked on selling techniques, maintained high customer service standards, and won awards for inventory control. Ben also played a key role in developing and implementing new training initiatives. In 2014, Ben joined Mercedes-Benz of Ft. Mitchell as an Inventory Manager and Data Analyst. Ben monitored customer satisfaction survey performance, studied survey response data, and used data analysis tools like R to identify patterns. In 2021, they joined Coupa Software as a Consultant in AIC Data Analytics. Currently, they work as an Associate Data Scientist at automotiveMastermind Inc., starting in 2022.
Ben Harwood's education history is as follows:
From 2021 to 2024, Ben Harwood attended Syracuse University School of Information Studies, where they pursued a Doctorate of Professional Studies in Information Management.
Prior to that, from 2019 to 2021, Ben Harwood also attended Syracuse University School of Information Studies, earning a Master of Science (MS) degree in Applied Data Science.
Earlier in their education, from 1999 to 2004, Ben Harwood studied at Northern KY University and obtained a Bachelor of Science (B.S) degree in Mathematics.
In addition to their formal education, Ben Harwood has obtained various certifications. Some of these certifications include "How to Be an Adaptable Employee during Change and Uncertainty" and "Managing Stress for Positive Change," both obtained from LinkedIn in February 2022 and January 2022, respectively. In December 2021, Ben obtained certifications such as "Creating a Culture of Change," "Critical Thinking," "GitHub for Data Scientists," and "Unconscious Bias." Ben also obtained the certification "Advanced Pandas" in November 2021 and "Learning Python" and "Learning SQL Programming" in April 2020. Additionally, Ben Harwood completed the "Social/Behavioral Research Course" from the CITI Program in October 2021.
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