Christopher Caramanico

Customer Success Specialist at Auvenir

Christopher Caramanico has worked at various companies throughout their career. Christopher started at Civic Video in 2009 as a DVD Store Rental Clerk and worked there until 2013. Christopher then joined Man to Man as a Retail Salesworker from 2013 to 2015. Christopher then worked at Eddy Elias Menswear from 2015 to 2018, first as a Sales Associate and Tailor, and eventually taking on the role of designing unique suiting styles tailored to each client. From 2018 to 2019, Christopher worked at Vail Resorts as a Retail Sales Associate and Technician, delivering top-notch customer service and overseeing safety inspections of equipment. In 2019, they joined Rosedale Club as Office Administrator and Receptionist, where they focused on building and retaining member relationships, managing phone conversations, and organizing paperwork. Christopher then transitioned to Venngage in 2020, where they worked as a Customer Support Representative, Senior Customer Support Representative, and eventually as a Customer Success Manager from 2022 to 2023. Currently, they work at Auvenir as a Customer Success Specialist.

Christopher Caramanico's education history includes a Certificate in UX Design from BrainStation in 2019, and a Certificate in UI Design also from BrainStation in the same year. Prior to that, they attended Kardinia International College from 2002 to 2011, however, their degree and field of study during that time are unknown.

In addition to their formal education, Christopher has obtained several certifications. Christopher completed courses such as "Customer Success: How to Reduce Churn and Increase Retention," "Customer Success Manager: Fundamentals to your CSM career," "Agile Crash Course: Agile Project Management, Agile Delivery," "Become a Product Manager," "Web Design for Beginners: Real World Coding in HTML and CSS," through Udemy. Christopher also completed courses such as "CSS Essential Training," "Customer Experience: Journey Mapping," "Design Thinking at Work (getAbstract Summary)," "Design Thinking: Customer Experience," "HTML Essential Training," "Mapping the Modern Web Design Process," "UX Foundations: Accessibility," "UX Foundations: Information Architecture," "UX Foundations: Logic and Content," "UX Foundations: Making the Case for Usability Testing," "UX Foundations: Prototyping," "UX Foundations: Research," "UX Research Methods: Card Sorting," and "UX Research: Lean Experimentation" through LinkedIn. The dates of completion for these certifications range from March 2020 to August 2021.

Links

Previous companies

Vail Resorts logo
Venngage logo

Timeline

  • Customer Success Specialist

    June, 2023 - present