Auxillis
Heidi Smith is an experienced professional in the collections field, currently serving as the Head of Collections at Auxillis since May 2009. Prior to this role, Heidi was a Collections Manager at Citigroup from August 1997 to March 2009, where valuable expertise in managing collections processes and teams was developed.
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Auxillis
Established in 1992, Auxillis Limited and Auxillis Services Limited have over a quarter of a century of experience and expertise. Auxillis provides customers involved in fault and non fault accidents with replacement vehicles and repair management services, also providing insurance and legal services - they are part of the £1.49bn (2023) revenue Redde Northgate plc. At a glance: • Contact centre operation in Peterlee provides 24/7 customer support • Customer portal providing secure online service and case tracking • Fleet of 13,200 owned vehicles, 60 vehicle types • 29 branches strategically located across the UK • 500 drivers, 50 transporters achieving 99% delivery and 94% collection SLA • 68 Owned bodyshops, 300 Network repairers, 140 Mobile repairer