Susan Howe

Established in 1992, Auxillis Limited and Auxillis Services Limited have over a quarter of a century of experience and expertise. Auxillis provides customers involved in fault and non fault accidents with replacement vehicles and repair management services, also providing insurance and legal services - they are part of the £1.49bn (2023) revenue Redde Northgate plc. At a glance: • Contact centre operation in Peterlee provides 24/7 customer support • Customer portal providing secure online service and case tracking • Fleet of 13,200 owned vehicles, 60 vehicle types • 29 branches strategically located across the UK • 500 drivers, 50 transporters achieving 99% delivery and 94% collection SLA • 68 Owned bodyshops, 300 Network repairers, 140 Mobile repairer