Alyssa Cucci is an experienced professional in customer success and account management, currently serving as a Customer Success Manager at Avalara since March 2022, where the focus is on customer adoption, satisfaction, retention, and growth. Prior experience includes roles at ADP from August 2013 to March 2022, initially as a Senior Sales Coordinator and then as a Customer Account Manager and Senior Client Account Manager, providing workforce management consulting and support to C-Level Executives and HR Directors. Previous experience also includes supervising over 50 employees at Bethlehem Township Community Center from June 2011 to August 2013. Alyssa holds a Bachelor’s Degree in Social Studies Teacher Education from East Stroudsburg University of Pennsylvania, earned between 2008 and 2012.
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