Jenn MacKinnon is an experienced professional in customer success and account management, currently serving as a Customer Account Manager and previously a Customer Success Manager at Avalara since September 2023. Prior roles include Senior Enterprise Customer Success Manager at Mode, Senior Client Success Manager at Cherry Bekaert, and Board Member at Raleigh Swimming Association. Additional experience encompasses customer success roles at Icimo and leadership positions related to client experience at Over The Edge. Earlier career highlights include account management and sales at Sysco and a role as Travel Counsellor at American Express. Jenn holds a Bachelor of Business Administration degree from Mount Saint Vincent University.
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