Jessica Gonzalez-Nissen

Jessica Gonzalez-Nissen is a seasoned professional currently serving as a Senior Partner Services Program Manager at Avalara since February 2021. In this role, Jessica collaborates across various departments to ensure the delivery of partner-centric initiatives and advises leadership on performance improvement and KPI tracking. Prior positions at Avalara include Senior Partner Operations Program Manager and Program Manager, Partner Operations, where responsibilities included managing partner communications, program requirements, and the Partner Technical Bulletin Program. Jessica's earlier experience includes administrative roles and program coordination at Olympic College and Shoreline Community College, with a strong emphasis on support services and process improvement. Educated at the University of Washington and Shoreline Community College, Jessica has a comprehensive background in project management and operational support.