Justin Smith

Justin Smith is an accomplished professional with extensive experience in data analytics and insights across various industries. Currently serving as Senior Manager - Partner Insights at Avalara, Justin specializes in developing advanced analytics for sales teams, optimizing customer retention, and identifying new opportunities through the creation of over 20 Power BI dashboards. Previously, as Senior Manager - Data Insights & Analytics at Sogeti, Justin consulted on high-level projects that required expertise in SQL and business intelligence software. At Direct Energy, Justin held several roles including Manager of Sales Analytics & Conversion, where a team was managed to reduce sales leakage and churn across North America, and Senior Analyst for Gas Load Forecasting, achieving a 25% improvement in forecast accuracy. Justin's early career included positions focused on vendor management and sales support roles, along with an internship at Mastercard. Justin holds a Bachelor of Arts degree in History, with minors in Business Administration and Political Science, from the University at Albany.