Kelli Hildreth is an experienced professional with a diverse background in customer success and account management. Currently serving as a Customer Excellence Manager at Avalara since January 2021, Kelli focuses on resolving executive-level enterprise customer escalations and enhancing customer experience. Prior roles include Professional Services Manager at Dude Solutions, where Kelli developed client relationships and consulting processes, and Manager of Customer Success at Paladin Data Systems Corporation. Kelli's extensive experience also encompasses positions at Porch, ResCare, American Financial Solutions, Anheuser-Busch, and Safeco Insurance, showcasing a strong commitment to customer satisfaction and operational excellence. Kelli holds an education from Olympic College.
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