Kristin Mauck

Kristin Mauck serves as the Vice President of Customer Experience and Interim Vice President of the Global Support Organization at Avalara, where efforts focus on enhancing customer satisfaction and loyalty through strategic initiatives and data-driven insights. Previously at Nordstrom, Kristin held several positions, including Chief of Staff to the President & COO and Senior Director of Technology, Strategy & Program, driving significant improvements in the digital employee experience and merchandising technologies. Kristin's earlier roles span program management and technology at Amazon, T-Mobile, and Yarmuth Wilsdon Calfo, alongside a foundational role as a marketing analyst at InfoMove. Educational credentials include a BA in Political Science and a Paralegal Certification from the University of Washington.