Melissa Davis is a Senior Technical Program Manager at Avalara, where they lead the Root Cause Analysis and Preventive Action Program, fostering a culture of transparency and collaboration across teams. With a strong background in implementation management, Melissa previously improved customer onboarding success rates and streamlined processes at Avalara. They have also held positions in marketing and office management, contributing to multiple facets of organizational growth and efficiency. Melissa has consistently focused on enhancing user experience and reducing operational complexity throughout their career.
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