Nick Ostrom

Program Manager, Incident Management

Nick Ostrom is a skilled program manager with extensive experience in incident management, strategic operations, and customer experience enhancement. Currently at Avalara since November 2016, Nick has successfully managed remediation efforts for critical customer issues, developed comprehensive strategies for team operations, and optimized workflows in Salesforce to improve customer experience efficiency. Previous experience includes serving as an operations project coordinator at the University of Washington Medical Center, where Nick streamlined logistical processes and managed patient account data. Nick holds a Bachelor's Degree in Sports Management/Business from Washington State University.

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