Tim Bukoski is a customer experience and service design leader currently serving as the Lead Program Manager for CX Transformation at Avalara. They have previously held roles such as Senior UX Designer at Honeywell, Associate Director of UX Architecture at EY, and Customer Experience Manager at Ascend Therapeutics, where they successfully drove service design and technology-driven initiatives. Tim has a proven track record of delivering substantial operational savings, process improvements, and innovative customer experiences across various industries, including healthcare and technology. They are currently pursuing a Master's in Design specializing in service design research and strategy at the University of The Arts.
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