Karlie Adams

Karlie Adams is an experienced professional currently serving as the Office Manager and Career Services Coordinator at Avalon Institute since March 2023. Prior to this role, Karlie worked at CommScope as a Systems Engineering Manager, leading a team of 20 NOC Technical Engineers, managing customer accounts, and developing KPIs. At ARRIS, Karlie held the position of Program Manager, overseeing retail consumer support contact centers and creating training programs. Earlier in the career, Karlie was a Technical Support Supervisor at Pace Americas, managing a team of technical support specialists and handling escalated customer issues. Karlie holds an Associate's degree in Elementary Education and Teaching from Northland Pioneer College.