Carolina Cadenas is a Senior Consultant at Avanade, specializing in the Microsoft 365 ecosystem and serving as a product owner for Microsoft 365 Copilot and Gen AI. With extensive experience in IT support roles, Carolina previously worked as a Customer Service Engineer at Mimecast and held various positions at JWT, including Global IT Support Officer and Service Desk Administrator. Carolina's technical skills are complemented by a Bachelor’s degree in Business Administration from Universidad Católica Andrés Bello and a diploma in Computer Technical Support from IUTIRLA.
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