Owen O'Neill is a seasoned professional with extensive experience in business systems analysis and telecommunications. Currently serving as a Senior Business Systems Analyst at United Illuminating since 2008, Owen collaborates with the Customer Care Management team to define needs and develop solutions for call center operations. Prior to this role, Owen was an IT-Lead Telecommunication Technician at Comcast from December 1999 to February 2008, overseeing the installation and maintenance of voice networks supporting various business applications. Owen holds a degree in Computer Information Systems from Albertus Magnus College.
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