Pheonix Jessop

Pheonix Jessop is an accomplished Lead Software Quality Assurance Engineer at AvantGuard Monitoring Centers since June 2021, specializing in the creation of automation processes and frameworks using C# with Selenium/Webdriver and RestSharp for API automation. Prior experience includes serving as a Mid-Level Software Quality Engineer, where Pheonix built manual and automated testing processes and established QA practices within a previously unacquainted development team. Previous roles include Software Developer in Test at Mountain America Credit Union, focusing on manual testing and API testing with Azure DevOps, and Software Quality Assurance Engineer at MasterControl, where Pheonix utilized Selenium WebDriver with Ruby. Early career experience at NICE inContact and Attensity provided foundational skills in quality assurance practices and API testing.