Prasun Sounda

Prasun Sounda is an experienced technology professional with extensive expertise in solution design and architectural leadership. Currently serving as the Principal Architect for Digital Products at Avanti Communications since April 2022, Prasun is focused on transforming OSS and migrating Service Management to ServiceNow. Prior experience includes roles as Principal Technical Architect at Tech Mahindra from November 2008 to April 2022, where key contributions involved the design and implementation of service assurance solutions for major telecom clients such as Telefonica and H3G. Notable achievements also include managing teams and improving service levels in mediation and CRM application development for leading telecommunications firms. Earlier roles at Tata Communications and Videsh Sanchar Nigam Limited further established a strong foundation in network operations and customer satisfaction. Prasun holds a B.Tech (Hons) in Electronics & Electrical Communication Engineering from the Indian Institute of Technology, Kharagpur.