Pallôma Silva

Customer Service Manager at Avantto

Pallôma Silva has work experience in multiple roles and companies. In 2008, they started as an intern at Helibras and later became a Commercial Analyst, responsible for proposing and analyzing the viability of aircraft sales and maintenance contracts. Pallôma also participated in bidding processes and conducted critical analysis of tenders. Later, they became the Manager of Training Contracts and was responsible for overseeing training contracts. In 2017, they joined Avantto as a Senior Business Analyst and later became the Customer Service Manager.

Pallôma Silva completed their MBA in Gestão de Projetos from FEPI - Centro Universitário de Itajubá, where they studied from 2014 to 2016. Prior to that, they attended FACESM - Faculdade de Ciências Sociais Aplicadas do Sul de Minas from 2006 to 2009, although their degree name and field of study were not specified.

In terms of additional certifications, Pallôma obtained their Reiki - Níveis I, II e III certification from Instituto IRELP in April 2021. Pallôma also completed the Método CIS – Inteligência Emocional course from Febracis Coaching in 2017. Furthermore, they received a CRM certification from Alphageo in 2010 and a Technical Documentation certification from Helibras in 2008. Lastly, Pallôma completed a course in Sales and Negotiation Techniques from inCorp Educação Corporativa, although the specific date of completion was not provided.

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