Alfredo Vergara

Alfredo Vergara possesses extensive experience in IT support and technical engineering roles, currently serving as a Senior Technical Lead Support Engineer for LATAM at AVASO Technology Solutions since April 2019. Responsibilities include assisting regional field engineers with technical problem diagnosis and resolution. Prior positions include Senior IT Support Engineer and Desktop Support Engineer, as well as roles as Desktop Support Specialist and Server Support Specialist Level 2 at various organizations. Alfredo has a solid background in hardware and software installation, technical issue resolution, and desktop infrastructure management, complemented by Microsoft certifications and experience in managing service desk operations. A diverse history includes significant contributions at major companies such as American Express and Wipro, showcasing strong leadership, communication skills, and technical expertise across multiple regions.