Geoffrey Bilamba

Geoffrey Bilamba is a skilled professional with extensive experience in technical support, data management, and ICT training. Geoffrey has served as a Technical Support Specialist at Biztechnologies SARL, where responsibilities included troubleshooting technical issues and incident management. Previous roles include Data Entry Clerk at SoCha, LLC, and Call Center Assistant at War Child UK, focusing on data preparation and analysis, as well as communications support. With technical expertise developed through positions at Orange and as an ICT Expert Trainer Support Technician, Geoffrey has a solid foundation in network monitoring and system security. Geoffrey holds a Bachelor's Degree in Computer Science from the University of Kinshasa and is currently pursuing a Master's degree in Computer Software Engineering at Université de Sherbrooke. Additionally, education includes IT certifications from Cisco Networking Academy.