Levi Ou

Levi Ou is a seasoned IT professional with extensive experience in field service and technical support roles. Currently serving as a Senior Field Service Technician at AVASO Technology Solutions since November 2016, responsibilities include IT infrastructure project service delivery and management of team scheduling. Previous roles include Network Technical Support at Dhc Software Co., Ltd, where maintenance of router systems and the Shanghai region's DCN was key, and an IT Specialist at Shanghai Int-Fly Network Technology Co. Ltd, focusing on enterprise network maintenance. Levi achieved Cisco CCENT, CCNA, and CCNP R&S certifications through CBT Nuggets and possesses a strong educational background in English language studies and a degree from Central South University.