Manuel Suárez Diz

Manuel Suárez Diz is an experienced professional in the fields of processes, organization, human resources, and quality, specializing in customer experience across sectors such as telecommunications, energy, and insurance. Current roles include Associate Director at BRAINTRUST Consulting Services, training and development responsibility at Avatel Telecom, Executive Advisor at MarketingDirecto.com, and partner at Nemesis Experience Lab. Previous experience includes serving as CEO of GESEM Recursos Humanos and holding various leadership positions in human resources consulting. Manuel's academic credentials include degrees in Industrial Psychology from Universidad Complutense de Madrid and specialized training in marketing and customer experience management from ICEMD and ESIC Business & Marketing School.