Ruben M.

Ruben M. is a seasoned professional in the telecommunications sector, currently serving as the Responsable Operaciones de Soporte Técnico Tier1-Tier2 & Callcenter técnico at Avatel Telecom since March 2019, where the focus lies on customer satisfaction and operational efficiency. Previous roles include Responsable de Provisión y Configuración de Servicios and Product Owner, demonstrating expertise in managing technical support teams and enhancing customer experience. Prior experience spans positions at Andorra Telecom, Huawei, Vodafone, and Avanzit Tecnologia, providing a diverse background in operational support and technology consulting. Ruben M. holds a ThePower MBA in business management and marketing and a degree in electrical engineering from Universidad de Oviedo.