Arleen Cramer

Arleen Cramer currently serves as an Enterprise Customer Success Manager at Avaya, a position held since March 2021. Additionally, Arleen has been the CEO and Owner of Creative Marketing Techniques since October 2003. Previously, Arleen worked as an Enterprise Customer Success Manager at Sutherland from October 2020 to July 2023, and earlier at AT&T through Sutherland Global as an Advanced Technical Support Technician, where responsibilities included handling the highest level of escalated calls and troubleshooting various devices.