Pamela Beckett

Pamela Beckett is an experienced professional in solution delivery and contact center management, currently serving as the APS CCaaS Solution Delivery Managing Director at Avaya since October 2020. Prior to this role, Pamela held the position of Contact Center Director at TransAmerica Marketing Services from May 1991 to September 1997. Educationally, Pamela pursued studies in Liberal Arts at Sweet Briar College before transferring to the University of Florida, where a Bachelor of Science in Journalism and Communications was obtained between 1982 and 1984.