AVBOB South Africa
William T. has extensive experience in the financial services and complaints administration sectors, currently serving as the Head of Department for Settlement Administration and Complaints at AVBOB South Africa since February 2016. William possesses a deep understanding of complaints handling, working closely with regulatory bodies and internal teams to enhance best practices and drive improvements. Previous roles include Investigator for fraud complaints and Senior Consultant at Old Mutual South Africa, where responsibilities ranged from conducting thorough investigations to advising clients on financial products. Educational qualifications include a Diploma in Criminal Justice and several certifications in customer service and business management from the University of South Africa.
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AVBOB South Africa
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Africa's largest Mutual Assurance Society where all your funeral insurance and funeral service needs are met, with dignity, respect and sensitivity. Because AVBOB is a Mutual Assurance Society, we don't have external shareholders expecting a share of profits; we only have members. The extra profits of the society are distributed amongst our members in the form of free member benefits* and special bonuses. AVBOB is an authorised financial service provider. FSP 20656. www.avbob.co.za www.avbob.mobi