Rkia Ouzirar possesses extensive experience in IT support and technical roles, currently serving as a Technical Support L2 at Avenir Global since February 2022 and as an IT Support Officer at NEXtCARE since September 2018. Prior to these roles, Rkia worked as an Applications Support Engineer at Gfi Informatique from August 2016 to September 2018, where responsibilities included technical support, systems administration, and virtualization. Rkia also gained valuable experience as an IT Analyst & Administrator at Capgemini Consulting from September 2013 to September 2016, focusing on server installation, configuration, and IT asset management. Rkia holds a CCNA from Cisco Networking Academy and a professional license in network and systems administration from EFET.
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