Karin Borgmann has extensive experience in quality assurance and team leadership within the healthcare and banking sectors. Currently, Karin works at Avera Health Plans since December 2014, focusing on quality assurance for customer service and developing online resources. Prior roles include a supervisor at TCF Bank, where responsibility included managing a team of 20 and enhancing customer experience, and a team lead at Wells Fargo & Company, overseeing research and workflow management. Karin's earlier background also features roles in early childhood education and staffing within childcare, complemented by a Bachelor of Arts degree in Early Childhood Education from Augustana College.
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