Lauren Dillard

Supervisor, Appeals & Grievances at Avēsis

Lauren Dillard has extensive experience in the healthcare industry, focusing on the oversight and management of appeals and grievances across various organizations. Currently serving as Supervisor of Appeals & Grievances at Avēsis Incorporated since March 2020, Lauren ensures compliance with contractual requirements for dental and vision appeals. Prior roles include Manager of Grievance & Appeals at Centene Corporation and Senior Grievance & Appeals Representative at BCBS AZ Advantage, where responsibilities involved monitoring trends and training staff. Lauren's background includes significant positions at organizations such as Arizona Kidney Disease & Hypertension Center and Humana, Inc., where skills in claims processing and resolution were further developed. Educational achievements include a Master of Arts in Health Care Administration from The University of Arizona Global Campus and a Bachelor of Science in Computer and Information Sciences from DeVry University.

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