Leilani Hickman

Leilani Hickman is an experienced professional in product ownership and data management, currently serving as Customer Data Product Owner at Avetta since April 2025. Prior to this role, Leilani worked at Cloud Software Group as a Manager and Product Owner for BI & MDM, leading data quality initiatives and overseeing a team of analysts. Key accomplishments include managing cross-functional teams, implementing strategic data stewardship projects, and enhancing system processes across various platforms such as CRM and Tableau. Leilani has a strong background in marketing operations at Citrix, where notable projects included enriching contact data and developing data quality dashboards. Leilani holds a Bachelor of Science in Information Technology from Florida International University and an Associate of Arts from Broward College.