Ilaria Cattozzi possesses extensive experience in customer success, operational excellence, and consulting. Currently serving as the Head of Customer Success at autone, Ilaria has previously held the position of Director of Operational Excellence at Superside and served as a Project Leader and Consultant at Boston Consulting Group (BCG). Early career roles include MBA Summer Intern at BLender | Loans Between People and Corporate Development Intern at Farfetch. Ilaria holds a Master of Business Administration (MBA) from Columbia Business School and completed an exchange program at London Business School in 2019.