Marycarmen Ruiz

Marycarmen Ruiz, CSPO®, CSM, currently serves as a Service Account Manager in Customer Success at Ventric Health since January 2025, following a role as a Customer Success Manager at Activate Care from April 2022 to January 2025. Marycarmen has a background in managing customer relationships and ensuring value delivery from platforms. Previous experience includes positions such as Data Analyst at Dallas Data Science Academy, Project Director at KanTime Inc., and Account Executive at BioReference Laboratories, where expertise in healthcare sales and customer relationship management was demonstrated. Marycarmen has also held various roles in healthcare operations and support, showcasing a strong foundation in client engagement and service management. Educational achievements include a Bachelor of Science in Communicative Disorders from Northern Illinois University and ongoing studies for an MBA in Health Care Administration at Texas A&M International University. Skills encompass Jira, Agile Methodologies, Scrum, HelpScout, Auth0, SendGrid, and Monday.com.