Desirée Lilja

Desirée Lilja is an experienced professional with a diverse background in customer service, operations, and administration across various industries. Currently serving as an Operational Agent at Avida Finans AB, responsibilities include processing insurance, loan applications, and managing savings accounts. Previous roles include Order Administrator at PHOENIX CONTACT AB, where Desirée managed orders and customer inquiries, and Pensionshandläggare at Fora AB, focusing on insurance solutions for businesses. Desirée has also contributed to customer service teams at Carglass Sverige and TeliaSonera Sverige AB, handling customer relations and issue resolution with a strong service orientation. Educational qualifications include a certification in testing (ISTQB), as well as training in floristry and canine physiotherapy.