Ben Gardner

Ben Gardner is an experienced executive in customer care and support, currently serving as Vice President of Customer Care at AvidXchange, Inc. since October 2024, where responsibilities include developing strategies to enhance customer experience across call centers and technical support teams. Previous roles include VP of Customer Experience & AI Strategy at Salesloft and various leadership positions at Drift, where contributions involved building comprehensive learning and enablement functions, expanding global support teams, and implementing customer engagement initiatives. Ben has also held significant positions at ConnectWise, managing 24/7 support services, and started a career in education as a Math Teacher. Ben holds a Master's degree in Math Education from the University of Central Florida and a B.S. in Mathematics from the University of West Florida.