Reena Kaur is an accomplished professional with extensive experience in claims management and operations within the insurance and customer service sectors. Currently serving as Claims Manager at AS White Global since October 2017, Reena oversees claims from Australia and manages team performance in Kuala Lumpur. Prior to this role, Reena held positions at XL Catlin, where responsibilities included leading operations for the APAC region and improving processes to reduce financial losses. Reena began a career in customer service with SRG Asia Pacific and Scicom, where skills in customer satisfaction were honed. Reena is an ACCA graduate from Sunway College, with a degree in Accounting and Finance, and has consistently demonstrated a commitment to accuracy and process improvement throughout a diverse career.