Clare S.

Director, Knowledge & Quality, Customer Experience at Aviso Wealth

Clare S. has extensive work experience in various roles related to training, knowledge, and customer service. Clare is currently working at Aviso Wealth as the Director of Knowledge & Quality in Customer Experience. Prior to that, they worked at Priceline as a Senior Manager of Training. Clare also held multiple positions at Sonnet Insurance Company, including Manager of Training, Knowledge & Communications, and Manager of Training, Knowledge & Quality. Additionally, they worked at Staples Advantage as a Senior Bilingual Learning & Development Specialist, at Kobo Inc. as a Senior Training & Instructional Designer, at Lavalife as a Bilingual Corporate Trainer in Training & Development, and as a Bilingual Team Leader in the Customer Service Centre. Clare also worked at Hudson's Bay Company as a Bilingual Team Leader and a Central Contact Centre Regional Trainer. Clare began their career at Compaq as a Bilingual Inside Sales Representative.

Clare S. has a diverse educational background. Clare completed a course in Project Management at the University of Toronto School of Continuing Studies in 2022. In 2021, they pursued Change Management at the Association of Talent Development. Clare also studied Business Strategy at eCornell from 2020 to 2021. In 2016, they became OTL Certified at the Insurance Institute of Ontario for specializing in Other Than Life Insurance. Clare obtained their Adult Education - Training and Development education from George Brown College, where they studied from 2010 to 2015. Clare also received their RYT 200 Certification in Yoga Teacher Training from Nagara Yoga & Pilates in 2011-2012. Clare'searliest education was at the University of Toronto, where they studied Foreign Languages from 1996 to 2001. In addition to these qualifications, Clare has obtained a Certified Professional in Talent Development from ATD CI - The ATD Certification Institute in 2023 and a General Insurance Agent License from FSCO in 2016. Clare is also a certified yoga instructor.

Links

Previous companies

Hewlett Packard Enterprise logo
Priceline logo
Hudson's Bay Company logo
Rakuten Kobo Inc. logo

Timeline

  • Director, Knowledge & Quality, Customer Experience

    July, 2023 - present

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