Michael Hamilton

Michael Hamilton is an experienced professional with a diverse background in IT and project management. Since July 2018, Michael has served as a Product Owner at Avista, focusing on Maximo, Customer Experience Platforms, and IT Network areas, effectively collaborating with stakeholders to capture requirements and provide updates. Prior roles include Sr. Business Systems Analyst at Liberty Mutual Insurance, where Michael represented the CI Contact Center Technology operational strategy within Agile Scrum Teams, and Business Analyst II at Safeco, specializing in Salesforce enhancements. Earlier experience includes positions in IT support, network operations management, and project management. Michael holds a Bachelor's degree in Business Administration and Marketing from the University of Washington.