Jeanette Walton is a skilled Digital Analyst at AVIXA, where responsibilities include building an internal help center with over 60 articles and enhancing a public-facing chatbot. Prior experience includes serving as a Salesforce Report Writer at George Mason University, creating reports for enrollment marketing and supporting users with data issues. Jeanette has also worked as a Technical Writer at WEX and Innovative Defense Technologies, producing release notes, user guides, and quick start guides. Earlier career experience includes software development at Dynamics Research Corporation. Jeanette holds an M.A. in English with a focus on Professional Writing and Rhetoric, as well as a B.S. in Applied Computer Science, emphasizing Software Engineering, both from George Mason University.
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