Caroline Taylor has a diverse work experience spanning different industries. Since April 2022, they have been in the position of Head of Corporate Assurance, Continuous Improvement & Corporate Planning at Avon Fire & Rescue Service. In this role, they are responsible for various areas such as corporate governance, risk management, corporate planning, and data governance.
Prior to their current role, Caroline worked at Devon & Somerset Fire & Rescue Service from 2015 to 2022. Their roles there included Corporate Assurance Manager, Interim Head of Organisational Assurance & HMICFRS Service Liaison Officer, and Business Intelligence, Analysis and HMICFRS Inspection Manager. During their time there, they provided strategic direction for the newly formed Performance and Intelligence Unit and managed the HMICFRS Inspection for the service.
Before joining the fire service, Caroline held a position at Somerset County Council as a Children's Services Manager for Management Information/Business Intelligence from 2014 to 2015. Caroline also worked at North Somerset Council from 2007 to 2014, where they served as a Senior Corporate Performance Officer and later as a Senior Auditor, focusing on corporate governance, risk management, and organisational assurance.
Caroline has prior experience in the financial sector as well, having worked at Lloyds Banking Group as a Senior Risk Advisor and Team Manager for Risk Management, Business Continuity, and Health & Safety from 2000 to 2007. Caroline also worked briefly as a Financial Advisor at Canada Life in 2000.
Their earliest work experience was as a Secondary Teacher at Plymstock School from 1997 to 2000, where they taught subjects such as Business Studies, ICT, and Maths.
Throughout their career, Caroline Taylor has developed expertise in areas such as corporate assurance, governance, risk management, performance management, and strategic planning.
Caroline Taylor's education history is as follows:
In 2020-2021, they attended CIPFA and obtained a Level 7 Diploma in Corporate Governance.
From 2016 to 2017, they studied at the Institute of Leadership and Management and obtained an ILM Level 5 in Coaching and Mentoring.
In 2000, they received a Certificate of Financial Advisers Level 1, 2 & 3 from the Institute of Financial Services.
In 1997, they attended Nottingham Trent University and earned a D32 / D33 Assessors Award, qualifying their as an internal assessor for NVQs and GNVQs. Caroline also obtained their Bachelor of Education (BEd) with a 1:1 grade in Education & Business Studies from Nottingham Trent University in the same year.
From 1990 to 1992, they attended Broadoak Sixth Form and completed A Levels in Maths, Business Studies, Chemistry, and General Studies.
In addition to their formal education, they have obtained various certifications. These include the CIPFA Diploma in Corporate Governance (Level 7) from CIPFA in July 2021, the ILM Level 5 Coaching and Mentoring from THE INSTITUTE OF LEADERSHIP AND MANAGEMENT in June 2017, the Certificate of Financial Advisors Level 1, 2 & 3 from the Institute of Financial Services in March 2000, the D32 / D33 Assessors Award from Qualified assessor for NVQS / GNVQs in June 1997, and the Qualified Teaching Status from DFEE in June 1997. Caroline also completed the course "What is Strategy - Advanced Level Money & Business" from The Open University in January 2020.
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