Estrella Estar is a seasoned customer service manager at Avvale España, bringing over 20 years of experience in team management within the call center sector. They have held various roles including Incident Manager and Customer Service Manager at Techedge Group since 2018, and previously served as Responsable Security Operation Center at Grupo Segur from 2015 to 2016. Their past experiences include working as a Responsable Help Desk at Teleperformance España and as a Coordinador de operaciones at Atento, where they developed client reports and operational procedures. Estrella holds an ITIL certification from EXIN, obtained in 2011.
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