Natalia MacHuca

Natalia Machuca is an experienced IT and Business Application Manager at AW Latam since February 2010, where responsibilities include managing customer support for Microsoft ERP systems such as Great Plains, Business Central, and Dynamics 365. Previous roles at AW Latam include Service Desk Leader and support for technical and functional issues related to Microsoft Dynamics ERPs, showcasing strong leadership in incident management and team coordination. Prior to AW Latam, Natalia worked at Gilbarco Veeder Root as a Remote Support Technician and Call Center Agent. Education includes a degree in Integral Vital Practice and Leadership Management from Instituto de Estudios Integrales and a Technical Superior degree in Programming from Universidad Tecnológica Nacional.