Awesome OS specializes in high-touch customer experience for hyper-growth internet and eCommerce companies. We believe happy employees lead to fantastic service. That is why our unique approach was built over 12 years of partnering with over 90 high-growth startups and mid-size companies through award-winning labor standards and an unprecedented focus on company culture in a way that aligns with your culture, values, and vision.



Awesome CX

Awesome CX's headquarters in Los Angeles, CA, United States

Jim Mitchell

Crystal Jade Duterte

Anzhellie Avila

Jeff Dreisinger

Lexi Schneider

Craig Buckley

Jabar Umpar

Chester Angot

Baptiste Dreneau

Lexi Later

The Customer Success Team at Awesome CX is dedicated to ensuring client satisfaction and retention by fostering strong relationships with customers. They provide tailored support, guidance, and proactive solutions to help clients maximize their success with Awesome OS's services. Through strategic account management and a deep understanding of clients' needs, this team drives engagement and advocates for customer interests within the organization, ultimately contributing to both client and company growth.

Customer Success Team

The Operations Team at Awesome CX is responsible for optimizing internal processes and ensuring seamless service delivery to clients. They manage resources, oversee technology and governance frameworks, and maintain financial oversight to support high-quality customer experiences. By fostering a culture of collaboration and efficiency, the team aims to align operational practices with the company's core values and drive sustained growth.

Operations Team

The Leadership Team at Awesome CX drives strategic initiatives to enhance customer experience across the organization. Comprising key executives in operations, customer success, and growth, they collaborate to align company culture and vision with high-performance standards, ensuring that employee satisfaction translates into exceptional service for clients in the fast-paced eCommerce sector.

Leadership Team

The Human Resources Team at Awesome CX is dedicated to fostering a positive and productive workplace culture that aligns with the company's commitment to exceptional employee experience. They oversee recruitment, compliance, and employee engagement initiatives, ensuring that talent development and HR policies support organizational growth while maintaining award-winning labor standards. By prioritizing employee well-being, the team plays a critical role in delivering fantastic service to clients.

Human Resources Team

The Marketing Team at Awesome CX focuses on driving brand awareness and customer engagement for high-growth internet and eCommerce companies. Through strategic campaigns, innovative content, and data-driven insights, they align marketing efforts with the company’s commitment to exceptional customer experience and thriving company culture, ultimately fostering deeper connections with both clients and their customers.

Awesome CX

Org chart

Teams

Customer Success Team

Operations Team

Leadership Team

Human Resources Team

Marketing Team

Offices

Awesome CX

Org chart

Teams

Customer Success Team

Operations Team

Leadership Team

Human Resources Team

Marketing Team

Offices

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